Nearly all Do-Luck
products purchased from Sumo Power have a guarantee.
All mechanical
products are guaranteed for quality and strength for 6 months from the time of
purchase, i.e. engineered items. The only exception to our guarantee is our
electronic products. As with all Japanese electronics, we cannot provide a
guarantee due to their very nature. Electronics are susceptible to user error
which can sometimes be caused by faulty installation or misinterpretation of
wiring instructions rather than an actual product fault. All electronics are
tested at the time of manufacture therefore the prospect of failure upon
installation is very unlikely and therefore we do not guarantee them as the
electronics are not always fitted by trained professionals and therefore
likelihood of misuse is increased and we can obviously not police this.
Body kits are guaranteed to the point of delivery to your door in A1 condition.
The Do-Luck Aero Wivern range ( body kits ) have been installed extensively in
Japan and any small fitment issues would have been addressed prior to its
worldwide sale. We sometimes experience differences between JDM cars ( Japanese
Domestic Market ) and European specification cars and you should ensure that you
inform us prior to purchase which model you have to clarify that the product is
designed for your vehicle. This clarification is the sole responsibility of the
purchaser and we take no responsibility for ill fitment should this check have
not be made by the purchaser. Should any fault be noticed at the time of
delivery, the product should be returned to us prior to any fitment work is
carried out. Should a product be modified, sanded or prepared in any other way,
we cannot accept the part as a return and any guarantee is void without
question. The purchase of a part is only made under this condition and you
accept and agree to this.
All genuine Do-Luck bodykit parts will be marked on the inside, within the
material used which identifies it as an original by use of the Do-Luck logo in
purple. This marking will identify your kit as the genuine article which will
indicate that it has been made at the factory in Japan using the strong and
quality materials that are in each Do-Luck product. Should any person or company
be found to be breaching the Do-Luck design copyrights of any product by
attempts of duplication, we shall call upon them to the full extent of UK law
and they shall be suitably prosecuted for this infringement without hesitation
and question.
Should you receive your Do-Luck product and have any questions about its
function or fitment or any other matter, we will be pleased to assist you in any
way we can to ensure your satisfaction. Should you wish to email us, please do
so indicating clearly your product, when it was purchased and your invoice
number and of course your query. We will attempt to reply to you within 48 hours
of receipt, for urgent enquiries, please call us on 0871 226 0173 (Overseas Tel:
+44 1795 668899).